1. Introduction
This Cancellation and Refund Policy outlines the terms and conditions related to the cancellation of orders and refunds for digital products offered by Yuvau Digital (“Company”, “we”, “our”, “us”). This policy applies to all digital products and services purchased from our website (yuvaudigital.in).
2. Cancellation Policy
- Order Cancellation: As our products are digital and delivered instantly, orders cannot be canceled once they have been processed and the download link has been provided.
3. Refund Policy
- 7-Day Refund Policy: We offer a 7-day refund policy on all digital products. If you are not satisfied with your purchase, you may request a refund within 7 days from the date of purchase.
- Eligibility: To be eligible for a refund, you must provide proof of purchase and a valid reason for the refund request. Refunds will not be granted if the product has been downloaded and used extensively or if the request is made after 7 days from the date of purchase.
- Process: To request a refund, please contact our customer service team at arpit@yuvaudigital.in or 8305930636 with your order details and reason for the refund request. Our team will review your request and process the refund if it meets our criteria.
- Refund Method: Refunds will be processed to the original payment method used during the purchase. It may take up to 7-10 business days for the refund to reflect in your account.
4. Non-Refundable Services
- Customization Services: Any customization or bespoke digital products/services are non-refundable once the work has commenced.
- Consulting Services: Consulting and advisory services provided by Yuvau Digital are non-refundable once delivered.
5. Support and Assistance
- Technical Issues: If you experience any technical issues with your digital product, please contact our support team for assistance. We will make every effort to resolve the issue to your satisfaction.
- Contact Information: For any questions or concerns regarding our cancellation and refund policy, please contact us at:
Yuvau Digital
Email: arpit@yuvaudigital.in
Phone: 8305930636
WhatsApp: 8305930636
Website: yuvaudigital.in